The project uses an Interactive Voice Response (IVR) system – Verboice to educate garment and footwear workers on issues of importance to them. The format is a phone-in quiz where workers answer questions related to salary and allowances, occupational health and safety, and personal health. The caller chooses one topic on which they would like to be quizzed and is then asked a series of three questions.
Kamako Chhnoeum: Program Findings from September 1st to October 28th, 2013
The International Labour Organisation’s Better Factories Cambodia program (BFC) launched Kamako Chhnoeum (Outstanding Worker) on September 1, 2013. The system is available for free to workers calling on two networks: Smart and Cellcard. Metfone will join the program soon.